Privacy Policy

The Dorm Terms of Service and Privacy Notice

  1. Terms

By accessing the website at http://www.thedorm.com/, you are agreeing to be bound by these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you may not use or access this site. The materials contained in this website are protected by applicable copyright and trademark law.

  1. Use License

You may download one copy of the materials (information or software) on The Dorm’s website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not: modify or copy the materials; use the materials for any commercial purpose, or for any public display (commercial or non-commercial); attempt to decompile or reverse engineer any software contained on The Dorm’s website; remove any copyright or other proprietary notations from the materials; or transfer the materials to another person or “mirror” the materials on any other server. This license shall automatically terminate if you violate any of these restrictions and may be terminated by The Dorm at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

  1. Disclaimer

All materials and information on The Dorm’s website is provided on an ‘as is’ basis and for informational purposes only. The Dorm makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, The Dorm does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site. The Dorm’s website is not meant to replace medical treatment or advice by a physician or other health care professional, and should not be relied on as medical advice or treatment.

  1. Limitations

In no event shall The Dorm, its employees, directors, officers, volunteers, representatives or  suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on The Dorm’s website, even if The Dorm or an authorized representative of The Dorm has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

  1. Accuracy of materials

The materials appearing on The Dorm’s website could include technical, typographical, or photographic errors. The Dorm does not warrant that any of the materials on its website are accurate, complete or current. The Dorm may make changes to the materials contained on its website at any time without notice. However, The Dorm does not make any commitment to update the materials.

  1. Links

The Dorm has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by The Dorm of the site. Use of any such linked website is at the user’s own risk.

  1. Modifications

The Dorm may revise these terms of service for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these terms of service.

  1. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of New York, and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.

Privacy Notice

Your privacy is important to us. It is The Dorm’s policy to respect your privacy regarding any information we may collect while operating our website. Accordingly, we have developed this Privacy Notice in order for you to understand how we collect, use, communicate, disclose and otherwise make use of your Personal Information and Usage Information (as defined herein).  This Privacy Notice applies to any web page, mobile application, email list, data collection, generic information, and Personal Information collected and/or owned by us, including but not limited to our website located at http://www.thedorm.com/. This Privacy Notice is in effect no matter the method of collection (such as by mail, in-person appointment, sign-up/sign-in page or survey), including collection through our website and any online features, products, services we offer (collectively, the “Web Properties”). The Dorm will treat any offline collection, uses, and disclosures of your Personal Information consistently with our online privacy practices set forth in this Privacy Notice. This Privacy Notice is not applicable to any web page, mobile application, social media site, generic information, or Personal Information collected and/or owned by any entity other than us.

  1. Type of Information Collected

The Dorm and any third party that we hire for the purpose of administering, operating, hosting, configuring, designing, maintaining and providing internal support for our Web Properties may collect two types of information when you visit the Web Properties: Personal Information and Usage Information. We will collect and use information solely for fulfilling those purposes specified by us and for other ancillary purposes, unless we obtain the consent of the individual concerned or as required by law. We will collect  information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned. Before or at the time of collecting personal information, we will identify the purposes for which information is being collected. Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date. We will protect personal information by using reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification. We will make  available to customers information about our policies and practices relating to the management of personal information. We will only retain personal information for as long as necessary for the fulfilment of those purposes.

Personal Information: The types of information that we collect may include, among other things, the following categories of information (collectively, “Personal Information”):

  • contact information (e.g., your name, address, phone number, email address);
  • demographic information (e.g., date of birth, age, gender); and
  • other information specific to you.

You are not required to provide any of this information, but if you choose not to provide certain information, we may not be able to provide you with the requested service.

Usage Information: The types of usage information that we collect may contain generic information about you when you visit the Web Properties, which may include, among other things, the following categories of information (collectively, “Usage Information”):

  • Internet protocol (or IP) address or device ID/UDID, protocol and sequence information;
  • Browser language and type;
  • Domain name system requests;
  • Browsing history (such as, time spent at a domain, time and date of your visit) and number of clicks;
  • http headers and operating system; and aggregated information.
  1. How Information is Collected

We may collect Personal Information and Usage Information about you from the following sources:

  • the correspondence you and others send to us, including when you complete any online forms or send us an email;
  • applications or other forms we receive from you or your authorized representative, which may include identifying information, such as name, email address, telephone number, address, etc.;
  • information we receive from you when we meet with you in person or when we speak with you over the phone;
  • information we receive from you through the Web Properties and as a result of your use of our services;
  • information about services performed by us, our affiliates or nonaffiliated third parties;
  • information we receive from your computer or mobile device;
  • information we receive from our affiliates, partners or service providers; and information we receive from other sources, as permitted by applicable laws, rules and regulations.

You may be able to sign up to join our mailing list.  If you sign up, we may from time to time send you an email newsletter or other literature with information about one or more of our Web Properties and general information about us. You can unsubscribe to a newsletter at any time by the means set forth in that communication.

We may collect Usage Information from you in the following ways:

Browser Log Files. Our servers automatically log each visitor to the Web Properties and collect and record certain browsing information about each visitor. The Usage Information includes only generic information and reveals nothing personal about the user.

Cookies: From time to time, we may use “cookies” to keep track of your visit and your use of the Web Properties sand to improve your experience on the Web Properties.  A cookie is a small piece of data that your browser stores on your computer’s or device’s hard drive and is used to collect information, such as identifying those areas of the Web Properties that you have visited in the past in order to enhance your next visit to the Web Properties.  You can choose whether to accept cookies by changing the settings of your browser, but some functionality of the Web Properties may be impaired or not function as intended if you choose not to accept cookies.  Each browser is a little different, so look at your Help menu to learn the correct way to modify your cookies. Cookies can be deleted by you, at any time, and will not collect any information when you are not accessing the Web Properties.  By using our Web Properties, you consent to our use of cookies.

Web Beacons: Some of our web pages and electronic communications may contain images, which may or may not be visible to you, known as Web Beacons (sometimes referred to as “clear gifs”). Web Beacons collect only limited information that includes a cookie number; time and date of a page view; and a description of the page on which the Web Beacon resides.  These Web Beacons do not carry any Personal Information and are only used to track usage of the Web Properties and activities associated with the Web Properties.

Unique Identifier: We may assign you a unique internal identifier to help keep track of your future visits. We use this information to gather aggregate demographic information about our visitors, and we use it to personalize the information that you see on the Web Properties and some of the electronic communications you receive from us.  We keep this information for our internal use.

  1. Use of Collected Information

Information collected by us may be used for the following primary purposes:

  • To provide products and services to you or any affiliate or third party who is obtaining services on your behalf or in connection with a transaction involving you.
  • To improve our products and services.
  • To personalize your experience on the Web Properties.
  • To communicate with you and to inform you about industry developments, our affiliates’ and third parties’ products and services.
  • To inform you about investment.
  • To help protect the integrity of the Web Properties and our users.
  1. When Information Is Disclosed and Shared

We may disclose Personal Information and/or Usage Information when required by law or in the good-faith belief that such disclosure is necessary:

  • To comply with legal processes and applicable law.
  • To enforce this Privacy Notice.
  • To take precautions against liability and respond to any claim that any information provided by you violates the rights of a third party.
  • To assist government enforcement agencies.
  • To protect our rights, property, or the safety or the rights, property, or personal safety of our visitors and the public, which includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction, and, if required by law, disclosing information to U.S. federal and state governmental agencies.
  • To investigate potential unauthorized access or misuse of the Web Properties.
  • To otherwise enforce or apply our other agreements.

We may transfer your Personal Information to third parties, including our hosting partners and other trusted third parties who assist us in operating the Web Properties.

We maintain reasonable safeguards to keep your Personal Information secure. When we provide Personal Information to our affiliates or third party service providers as discussed in this Privacy Notice, we require that these parties agree to process such information in compliance with our Privacy Notice or in a manner that complies with applicable privacy laws. The use of your information by a trusted business partner may be subject to that party’s own privacy notice.

We may now or in the future share Usage Information with third parties to demonstrate the usage patterns for advertisements, content, functionality, promotions, and/or services on the Web Properties and/or on third party websites, or as we otherwise see fit, consistent with applicable law. Non-personally identifiable information, in an aggregated, anonymized form, such that you are not individually identified, may be provided to other parties for marketing, advertising or other uses, as we see fit.

We reserve the right to transfer your Personal Information, as well as any information about or obtained from you, in connection with the merger, sale or other disposition of all or part of our business and/or assets, or in the event of our bankruptcy, reorganization, insolvency, receivership, or an assignment for the benefit of our creditors. You expressly agree and consent to the use and/or transfer of the foregoing information in connection with any of the above described proceedings. We cannot and will not be responsible for any breach of security by any third parties or for any actions of any third parties that receive any of the information that is disclosed to us.

We may disclose your Personal Information for any purpose disclosed by us when you provide the information. We may also disclosure your Personal Information with your permission or as directed by you.

  1. Security

While we may provide certain encryption technologies and use other reasonable precautions to protect your confidential information and provide suitable security, we do not and cannot guarantee or warrant that any information transmitted through the Internet is secure, or that such transmissions are free from delay, interruption, interception or error.

  1. Data Retention

We may retain your Personal Information for as long as needed to provide you the products and services we provide. We may also retain and use your Personal Information as necessary to comply with our legal obligations, comply with our internal business practices and standards, resolve disputes, and enforce our agreements. Personal Information may be destroyed when it is no longer necessary for these purposes.

  1. Information from Children

The Web Properties are not intended or designed to attract children under the age of thirteen (13).  You affirm that you are more than eighteen (18) years of age, or you are an emancipated minor, and are fully able and competent to enter into the terms, conditions, obligations, affirmations, representations, and warranties set forth in this Privacy Notice, and to abide by and comply with this Privacy Notice.  In any case, by using the Web Properties, you affirm that you are over the age of thirteen (13), as THE WEB PROPERTIES ARE NOT INTENDED FOR AND SHOULD NOT BE USED BY CHILDREN UNDER THIRTEEN (13) WHO ARE UNACCOMPANIED BY THEIR PARENT(S) OR LEGAL GUARDIAN(S).

Parents and legal guardians should be aware that this Privacy Notice will govern our use of Personal Information, but also that information that is voluntarily given by children (or others) in email exchanges, bulletin boards, or the like, may be used by other parties to generate unsolicited communications.  We encourage all parents and legal guardians to instruct their children in the safe and responsible use of their Personal Information while using the Internet.

  1. Privacy Outside the Web Properties

The Web Properties may now or in the future contain various links to other websites.  We are not and cannot be responsible for the privacy practices or the content of any of those websites.  Other than under agreements with certain reputable organizations and companies, and except for third party service providers (as described in this Privacy Notice), we do not share any of the Personal Information that you provide to us with any of the websites to which the Web Properties link.  Please check with those websites in order to determine their privacy policies and your rights under them.

We may use the services of third party service providers to process transactions on our behalf. By using our Web Properties, you grant us all necessary rights and consents under applicable laws to disclose to our third party service providers — or allow those third party service providers to collect, use, retain and disclose to us — any Personal Information for purposes of providing services to you, including data that we may collect directly from you using cookies or other similar means.

  1. European Union Users

The Web Properties and our products and services are hosted in the United States and are governed by United States law. If you are using the Web Properties or our products or services from outside the United States, please be aware that your Personal Information and/or Usage Information may be transferred to, stored, and processed in the United States where our servers are located and our central database is operated. The data protection and other laws of the United States and other countries might not be as comprehensive as those in your country. By using the Web Properties or our products and services, you consent to your Personal Information and Usage Information being transferred to our facilities and to the facilities of those third parties with whom we share it as described in this Privacy Notice.

We will only process your Personal Information when we have a legal basis to do so. When we do process your Personal Information, we will do so with your consent as set forth in this Privacy Notice, or because the processing is necessary for the performance of services or to provide products to you, to comply with our legal obligations, to pursue our legitimate interests, or to establish or defend a legal claim.

If applicable, you may have the following rights under some circumstances, as follows: (1) you may request information about what Personal Information we have about you; (2) you may request rectification, deletion, and limitation of the processing of your Personal Information as long as this is legally permissible and possible within the framework of an existing contractual relationship; (3) you have the right to transfer the Personal Information that you have provided to us on the basis of a consent or a contract; and (4) if you have given us consent for Personal Information processing, you can revoke it at any time in the same manner that you granted it. Please remember that the revocation of consent does not affect the legality of the processing done before you revoked your consent.

To exercise your rights, please contact us by one of the methods set forth at the end of this Privacy Notice, and we will respond to your request in a prompt manner. We may not be able to accommodate your request in every situation, but if that is the case, we will let you know why. We may charge you an administrative fee for subsequent requests, as permitted by applicable law.

  1. Choices with Your Personal Information and Opting Out

Whether you submit any Personal Information to us is entirely up to you.  You are under no obligation to provide any Personal Information to us.  However, this information is essential for the provision and quality of some of the services that we offer to you, so we cannot provide you with certain services or provide you with access to certain features if you choose to withhold requested information.

You may choose to prevent us from disclosing or using your Personal Information under certain circumstances (“opt out”).  You may opt out of any disclosure or use of your Personal Information for purposes that are incompatible with the purpose(s) for which it was originally collected or for which you subsequently gave authorization by notifying us by one of the methods at the end of this Privacy Notice, or by following the procedures set forth in an electronic communication from us, if applicable.  Furthermore, even where your Personal Information is to be disclosed and used in accordance with the stated purposes in this Privacy Notice, you may elect to opt out of such disclosure to and use by a third party that is not acting as our agent.  There are some uses from which you cannot opt out, such as to provide products, features or services that you have requested from us.

Please note that making such requests does not ensure complete or comprehensive removal of the content. For example, we may retain the information for our own internal records, and it is also possible that a third party that we do not own or control may copy the posting and repost it elsewhere.

  1. Access and Correction

Please contact us in the manner specified at the end of this Privacy Notice to access your Personal Information in our possession and correct inaccuracies of that information in our records.  We ask individuals to identify themselves and the information requested to be accessed and amended before processing such requests, and we may decline to process requests in limited circumstances, as permitted by applicable laws, rules and regulations.

  1. Your California Privacy Rights

Under California’s “Shine the Light” law, California residents who provide certain personally identifiable information in connection with obtaining products or services for personal, family, or household use are entitled to request and obtain from us (once per calendar year) information about the customer information that we shared (if any) with other businesses for their own direct marketing uses.  If applicable, this information would include the categories of customer information and the names and addresses of those businesses with which we shared customer information for the immediately prior calendar year.  To obtain this information, please send an email message to with “Request for California Privacy Information” in the subject line and in the body of your message.  We will provide the requested information to you at your email address in response.  Please be aware that not all information sharing is covered by the “Shine the Light” requirements, and only information on covered sharing will be included in our response.

Under California Civil Code Section 1789.3, California residents who use the Web Properties are entitled to the following consumer rights notice: If you have a question or complaint regarding the services or products provided through the Web Properties, please send an email to info@thedorm.com. You may also contact us by writing to 175 W 72nd Street, New York, New York 10023, or by calling us at (877)996-2326. California residents may reach the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by mail at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (916) 445-1254 or (800) 952-5210.

  1. “Do Not Track” Signals

Note that your browser settings may allow you to automatically transmit a “Do Not Track” signal to websites and online services that you visit.  Like many websites and online services, we currently do not alter our practices when we receive a “Do Not Track” signal from a visitor’s browser.  To find out more about “Do Not Track,” you may wish to visit www.allaboutdnt.com.

  1. Your Consent to This Privacy Notice

By accessing and using the Web Properties, you consent to the collection and use of your information (including Personal Information) by us as specified above or as we otherwise see fit, in compliance with this Privacy Notice, unless you inform us otherwise by means of the procedure identified below.  If we decide to change this Privacy Notice or some part of it, we will make an effort to post those changes on this web page so that you will always be able to understand what information we collect, how we use that information and under what circumstances we may disclose that information to others.  Your use of the Web Properties following our publication of any amendment of this Privacy Notice will signify your assent to and acceptance of its revised terms for all previously collected information and information collected from you in the future.  We may use comments, information or feedback that you may submit in any manner that we may choose without notice or compensation to you.

If you have questions or comments or would like to access your Personal Information or opt out of certain sharing, please let us know by sending your comments or requests to:

The Dorm
Phone: 1-877-996-2326
Email: info@thedorm.com

Copyright © 2019.  The Dorm LCSW, PLLC.  All Rights Reserved.

Effective as of: September 24, 2018

Last updated: September 24, 2018

We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained. The Dorm may change this privacy policy from time to time at The Dorm’s sole discretion, and your use of The Dorm’s website means that you are agreeing to The Dorm’s Terms of Service and Privacy Notice as of the time of use.

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